Peer Support Services

Adult Mental Health: Partners in CARE home

Peer support services refer to support provided by people with mental illnesses to other people with mental illnesses. These services can range from a support group to a peer-run program that provides one-on-one services. Peer support services provide an opportunity for people with mental illnesses to direct their own recovery and advocacy process, and to teach others the skills necessary to lead meaningful lives in the community . Throughout the country, people with mental illnesses are establishing peer support programs in order to expand opportunities for successful recovery, shared growth and wellness. The members of peer support programs assume personal accountability for their own treatment based on a framework of respect, mutual agreement of what is helpful and shared responsibility.

Mission
Peer support services help to restore a balance in the lives of people with mental illnesses. This is the foundation upon which recovery is based. Since recovery is such an important component of peer support services, it is necessary to understand the goals of these services that enable people with mental illnesses to live successfully in the community and continue their journeys of recovery. Thus, peer support services:

  • Foster individual growth, which includes making people feel comfortable about themselves and developing an autonomous sense of identity with the help and support their peers.
  • Establish a sense of self-determination and self-empowerment for their recovery process.
  • Encourage diversity as individuals and in the recovery process.
  • Empower consumers to take control of their own recovery and advocacy, as well as to administer support for other consumers in acquiring and exercising the necessary skills for the management of their symptoms and the utilization of their community’s resources.

Types of Peer Support Services
While traditional support services are often crisis-driven, peer support services can also emphasize prevention. Common and effective peer support services include:

  • Peer support groups allow people with mental illnesses to talk openly about their mental illnesses, the challenges they face, and their accomplishments in a safe environment with other people with mental illnesses. These groups help break down social isolation and establish a sense of community. Peer support groups can be topical such as groups for depression, bipolar disorder and schizophrenia, or they can be more general such as groups for people with mental illnesses.
  • Warm lines, similar to hotlines, serve as telephone services to provide people with mental illnesses support and information on a wide variety of topics. Warm lines can be available 24-hours a day or during parts of the day, such as evenings, and are often staffed by people with mental illnesses in order to provide peer support services over the phone.
  • Drop-in Centers are places where people with mental illnesses can go to socialize with their peers. Many drop-in centers offer a wide variety of activities in which people can participate. Consumers may serve as employed or volunteer staff at drop-in centers doing things such as clerical work, cooking, or developing activity calendars.
  • Housing and Homeless services for people with mental illnesses are increasingly being operated by consumers with the goal of getting people with mental illnesses who are experiencing homelessness or who are near homelessness into safe, decent, and affordable housing and services.
  • Employment assistance services often employ people with mental illnesses who then help their peers find and retain employment.

Community Benefits
Peer support services offer many benefits within the community, including:

  • Giving people the support and self-confidence they need to participate as active members in the community.
  • Serving to prevent people with mental illnesses from needing crisis response services by providing ongoing support and assistance;
  • Working to eliminate negative stereotypes and stigma surrounding mental illness; and
  • Helping to improve the community’s mental health system by giving people the information and advocacy tools they need to create systems change in the community;

Bringing Peer Support To Your Community
Peer support programs are continuously being implemented in communities. Unfortunately, a primary concern standing in the way of successful implementation of such services is the issue of funding. Some peer support programs receive funding from charitable donations and membership fees. Other groups and agencies are funded through federal agencies such as SAMHSA, state departments of mental health, offices of vocational rehabilitation or county health boards . An emerging trend for funding peer support programs is to bill Medicaid for peer support services.

Here are some recommended steps to bring peer support to your community:

  • Assess the need for such services. Present the data to advocates, people with mental illnesses, service providers, local politicians and others who will help to expand such services.
  • Develop a coalition to focus on expanding peer support services in the community.
  • Work with consumer groups in the community to implement such services.
  • Educate community members about peer support services and their value to people with mental illnesses and the community.

CONTACT INFORMATION
National Mental Health Association
2000 N. Beauregard Street, 6th Floor
Alexandria, VA 22311
Phone: 703/684-7722
Mental Health Resource Center800/969-NMHA
TTY Line: 800/433-5959
Web: www.nmha.org

National Mental Health Association
2000 N. Beauregard Street, 6th Floor
Alexandria, VA 22311
Phone 703/684-7722
Fax 703/684-5968
Mental Health Resource Center 800/969-NMHA
TTY Line 800/433-5959

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