State Specific Resources for Medicare Prescription Drug Information

Tennessee

The purpose of this document is to provide resources for gathering more information regarding Medicare Part D in your state. This listing supplies contact information for state and federal agencies working on issues relating to the Medicare prescription drug benefit. It also includes information about groups with which MHAs may partner to conduct outreach and education activities.

Centers for Medicare & Medicaid Services (CMS):

  • The Medicare Part D prescription drug benefit is administered by CMS within the Department of Health and Human Services. The CMS Region IV Office serving Tennessee is located in Atlanta. For inquiries regarding the CMS Medicare Prescription Drug Education Campaign, contact:
    • Campaign Manager, Wilma Cooper at 404-562-7240 or Wilma.Cooper@cms.hhs.gov
    • TN State Captain, Bob Foster at 404-562-1743 Robert.Foster@cms.hhs.gov
    • Disability/Mental Health contact: Ron Reed at 404-562-7429
  • Medicare beneficiaries can also visit the official government website, www.medicare.gov, for additional information, including billing, appeals and enrollment. For general Medicare information, as well as information about health plans, contact the 24-hour toll-free hotline at 1-800-MEDICARE (1-800-633-4227).

Social Security Administration (SSA):

  • The Social Security Administration helps individuals determine whether or not they qualify and how to apply for benefits, including Extra Help for the prescription drug benefit. SSA maintains a toll-free number, 1-800-772-1213, twenty-four hours a day.
  • Tennessee is located in Region 4, the South Eastern Region. The office is located in Atlanta. Its website is http://www.ssa.gov/atlanta/index.htm.
  • Further contact information, including addresses, for SSA’s local Tennessee offices can be found at http://www.ssa.gov/atlanta/southeast/tn/tennessee.htm.
  • Individuals are also able to search for local Social Security Administration offices through a zip code locator at: http://s00dace.ssa.gov/pro/fol/fol-home.html.

State Medicaid Agency:

  • To obtain information regarding Medicaid enrollment, eligibility and coverage information for those residing in Tennessee, contact the Department of Health at:
    615-741-3111
    http://www2.state.tn.us/health/

State Pharmacy Assistance Programs (SPAPs):

  • Additional prescription drug benefits may be offered through a State Pharmacy Assistance Program.
    Access, Eligibility and Contact Information:
    • There currently is no State Pharmacy Assistance Program in the state of Tennessee. Legislation to create such a program was not acted on this session.

Access to Benefits Coalition (ABC):

  • ABC coalitions work to help Medicare beneficiaries locate and apply for additional assistance in paying for prescription drugs. They also aid individuals in enrolling in both public and private prescription savings programs.
    www.accesstobenefits.org
  • There is one coalition serving Tennessee:
    • Lead Agency: Knoxville-Knox County Community Action Committee Office on Aging. Lead contact: David Holden at 865-546-6262 or dholden@knxcac.org

State Health Insurance Assistance Program (SHIP):

  • SHIPs offer free counseling and assistance to Medicare beneficiaries and their families. In addition, SHIPs will be planning Medicare Part D enrollment and education events throughout each state. The National Network website is https://www.shiptalk.org. You may find information about Tennessee’s SHIP below or at the national website.
  • The Tennessee Commission on Aging and Disability administers the SHIP program. The program offers counseling and assistance to Medicare recipients, family members, caregivers and advocates, through its partnership with nine local Area Agencies on Aging and Disability (AAADs).Its contact information is:
    1-877-801-0044
    www.state.tn.us/comaging/

 

 

www.nmha.org/medicare
For more information or questions, please email schrinfo@nmha.org or call 1-800-969-6642

 

National Mental Health Association
2000 N. Beauregard Street, 6th Floor
Alexandria, VA 22311
Phone 703/684-7722
Fax 703/684-5968
Mental Health Resource Center 800/969-NMHA
TTY Line 800/433-5959

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