State Specific Resources for Medicare Prescription Drug Information

Arkansas

The purpose of this document is to provide resources for gathering more information regarding Medicare Part D in your state. This listing supplies contact information for state and federal agencies working on issues relating to the Medicare prescription drug benefit. It also includes information about groups with which MHAs may partner to conduct outreach and education activities.

Centers for Medicare & Medicaid Services (CMS):

  • The Medicare Part D prescription drug benefit is administered by CMS within the Department of Health and Human Services. The CMS Region VI Office serving Arkansas is located in Dallas, TX. For inquiries regarding the CMS Medicare Prescription Drug Education Campaign, contact:
  • Medicare beneficiaries can also visit the official government website, www.medicare.gov, for additional information, including billing, appeals and enrollment. For general Medicare information, as well as information about health plans, contact the 24-hour toll-free hotline at 1-800-MEDICARE (1-800-633-4227).

Social Security Administration (SSA):

  • The Social Security Administration helps individuals determine whether or not they qualify and how to apply for benefits, including Extra Help for the prescription drug benefit. SSA maintains a toll-free number, 1-800-772-1213, twenty-four hours a day.
  • The Regional office of the Social Security Administration is located in Dallas, TX. Its website is http://www.ssa.gov/dallas/index.htm.
  • Further contact information, including addresses, for SSA’s local Arkansas offices can be found at http://www.ssa.gov/dallas/state_ar.html.
  • Individuals are also able to search for local Social Security Administration offices through a zip code locator at: http://s00dace.ssa.gov/pro/fol/fol-home.html.

State Medicaid Agency:

  • To obtain information regarding Medicaid enrollment, eligibility and coverage information for those residing in Arkansas, contact the Department of Health and Human Services (DHHS) at:
    1-800-457-4454
    http://www.medicaid.state.ar.us

State Pharmacy Assistance Programs (SPAPs):

  • Additional prescription drug benefits may be offered through a State Pharmacy Assistance Program.
  • Arkansas’ Prescription Drug Access Improvement Act was passed in 2001 but has yet to be funded and is not currently operational.
  • The Arkansas Rx Program was created in 2005 through legislation (HB 1241); however, individuals enrolled in Medicare Part D or Medicaid will not be eligible.

Access to Benefits Coalition (ABC):

  • ABC coalitions work to help Medicare beneficiaries locate and apply for additional assistance in paying for prescription drugs. They also aid individuals in enrolling in both public and private prescription savings programs.
    www.accesstobenefits.org
  • There is one regional coalition serving Arkansas:
  • Lara Collins, Alzheimer’s Association, Oklahoma and Arkansas Chapter: 501-265-0027 or laracollins@alz.org

State Health Insurance Assistance Program (SHIP):

  • SHIPs offer free counseling and assistance to Medicare beneficiaries and their families. In addition, SHIPs will be planning Medicare Part D enrollment and education events throughout each state. The National Network website is https://www.shiptalk.org. You may find information about Arkansas’ SHIP below or at the national website.
  • Arkansas State Health Insurance Assistance Program (SHIP), located within the Arkansas Insurance Department, provides educational programs and publications. They can be contacted at 1-800-432-4040 or http://insurance.arkansas.gov/seniors/divpage.htm

 


National Conference of State Legislatures (August 1, 2005). 2005 Prescription Drug State Legislation, Mid-year Edition: updated August 1, 2005. NCSL Health Program. Available at http://www.ncsl.org/programs/health/drugdisc05.htm.

 

www.nmha.org/medicare
For more information or questions, please email schrinfo@nmha.org or call 1-800-969-6642

 

National Mental Health Association
2000 N. Beauregard Street, 6th Floor
Alexandria, VA 22311
Phone 703/684-7722
Fax 703/684-5968
Mental Health Resource Center 800/969-NMHA
TTY Line 800/433-5959

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